C_C4H63_2411 PASS-SURE BRAINDUMPS: SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP CUSTOMER DATA PLATFORM & C_C4H63_2411 EXAM GUIDE

C_C4H63_2411 Pass-Sure Braindumps: SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform & C_C4H63_2411 Exam Guide

C_C4H63_2411 Pass-Sure Braindumps: SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform & C_C4H63_2411 Exam Guide

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C_C4H63_2411 Reliable Test Online and SAP C_C4H63_2411 Guide: SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Pass Certify

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SAP C_C4H63_2411 Exam Syllabus Topics:

TopicDetails
Topic 1
  • SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
Topic 2
  • APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.
Topic 3
  • Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.
Topic 4
  • Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.
Topic 5
  • Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.
Topic 6
  • Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.
Topic 7
  • Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q17-Q22):

NEW QUESTION # 17
Which of the following describes a business unit in SAP Customer Data Platform?

  • A. The business unit is a predefined optional attribute in the customer schema. It allows segmenting of B2B customers based on their business hierarchy.
  • B. A workspace can have multiple business units. The business units share customer information.
  • C. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.
  • D. A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.

Answer: D


NEW QUESTION # 18
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics.
Which type of customer profile is best to use in this scenario?

  • A. Contextual Customer Profile
  • B. Unified Customer Profile
  • C. Single Customer Profile
  • D. Master Customer Profile

Answer: B

Explanation:
The Unified Customer Profile within the SAP Customer Data Platform is designed to provide a comprehensive view of the customer by unifying various types of data from multiple sources. This profile type is best suited for scenarios where businesses need to react quickly to specific customer situations, such as late deliveries, to maintain customer satisfaction. By leveraging the Unified Customer Profile, businesses can access all relevant customer information, including activity indicators and segments the customer is part of, which is essential for timely and effective customer service.
Reference = The explanation aligns with the information provided in the SAP Customer Data Platform documentation, particularly in the sections discussing customer profiles and identity resolution123.
The Unified Customer Profile (UCP) is ideal for this scenario. Here's why:
Consolidated Data: The UCP integrates data from various sources (e.g., CRM, e-commerce, delivery systems) to create a comprehensive, 360-degree view of the customer, including their purchase history and the late delivery event.
Real-time Updates: The UCP can be updated in real-time as new data, like the late delivery information, becomes available.
Actionable Insights: The UCP enables the business to quickly identify affected customers and trigger appropriate actions for service recovery (e.g., personalized apologies, compensation), maintaining customer satisfaction.
Reference:
SAP Help Portal: Unified Customer Profile in SAP CDP (Find the latest documentation on the SAP Help Portal)


NEW QUESTION # 19
How many conditions are allowed per single segment?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: B

Explanation:
In the SAP Customer Data Platform, a single segment can be defined with a maximum of 200 conditions. This allows for the creation of highly customized customer segments by using various 'include/exclude' and 'and/or' conditions, as well as different operators. These segments are evaluated in real-time whenever a customer profile is updated, ensuring that the segmentation is always current and applied to both the contextual profile and the unified customer profile views.
Reference = This information is confirmed by the SAP Help Portal documentation on Segments and Segment Attributes within the SAP Customer Data Platform12.


NEW QUESTION # 20
You want a customer to be included in an audience. Which data must be available for the customer?

  • A. Action
  • B. Activity indicator
  • C. Processing purpose
  • D. Segment

Answer: C

Explanation:
For a customer to be included in an audience within the SAP Customer Data Platform, it is essential that they have an active processing purpose, such as "Marketing consent". This processing purpose is a prerequisite for adding customers as audience members, ensuring that data governance and customer consent are respected.
Reference = The information is derived from the SAP Help Portal documentation on Audiences, which emphasizes the importance of having an active processing purpose for customers to be part of an audience1.


NEW QUESTION # 21
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.

  • A. SOAP
  • B. IDoc
  • C. OData
  • D. RFC

Answer: B,C


NEW QUESTION # 22
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